Means of Communication

Means of communication is known as the tools and technology which facilitate for exchanging information, ideas and opinions between people and organizations of different places. The office uses a suitable means of communication to pass a particular message. According to the availability and suitability of the means of communication, the right means of communication is selected. Some of the examples of means of communication are Telephone, telegram, fax, e- mail, the internet, and telex etc. The means of communication under different modes are as follows:

Oral Communication

Oral communication is the process of exchanging ideas and information by word of mouth. It verbally transmitted the ideas and information from one individual or group to another. The following are some of the important means of oral communication:

1. Telephone
   The telephone is the popular, modern and quickest means of oral communication which exchanges information between two persons or offices with the help of wire connection.But now the message can also be sent through the telephone in any part of the globe without any wire communication system because of the satellite transmission system. The telephones calls are divided into two board classes and that is short distance calls and long distance calls. The telephones call which is made within the country is called STD (Subscriber trunk dialing) and the telephones call which is made outside the country is called ISD (International subscriber dialing). Nepal Telecom Company Ltd. is a company which is fully owned by the government. It was established in Nepal, in1970 B.S. for distributing telephone lines. It distributes mobile phones to its customers. The government has also allowed the private sector to distribute telephone lines and mobile phones. The telephone is an important means of communication for all business, government offices, social institutions and individuals.
   
   
2. Radio and Television
   Radio and television are the mass means of communication which is quickest means in relaying the message in wider geographical areas of the country.. Radio Nepal and Nepal television are the enterprises owned by the government which is established in Nepal in 2007 and 2042 B.S. respectively to provide mass communication service in the country. FM radio and television stations are being established and operated in the private sector as well. The radio and television help to advertise different products which help to increase sales volume.
   
   
3. Others
   As per the requirement of the office to transfer information from one place to another place, there are some other oral means of communication like loudspeaker, dictaphone and messenger etc.

Written Communication

The communication which is performed through various written documents is called written communication. It is word based that takes place in a written form. The important means of written communication are as following:

1. Telegram
   Telegram is a wireless system of communication which transmit a message to the distant place without wire connection system. It is helpful to send an urgent and short message. According to the length of the message and its urgency, the cost of the telegram is calculated. It is used for the place where there is no telephone. The device used to send a message is called telegraph. The message sent through telegraph inside the country is called telegram and outside the country is called cablegram.
   
   
2. Fax
   It is one of the popular electronic systems of the communication device by which text and graphics from source can be transmitted and received in the same format from one place to another place. It helps to send lengthy messages to a distant place comparatively at a lower cost.
   
   
3. Electronic mail (e- mail)
   An e-mail is a text message sent to the computer with the help of telephone and an internet service provider. There are also those companies like hotmail.com, yahoo.com, gmail.com and rediffmail.com that provide free mail- box to its clients. E- Mail is the cheapest and the fastest means of communication which is not always safe. Your email can be stolen or deleted by the person you never know. here is the example of an email id info@kullabs.com, this is the email address created by kullabs smart school. Hence, we can send a message to kullabs smart school using this email address.
   
   
4. Internet
   The Internet is a better means of communication which has become a global market. Many people have transactions of millions of dollars every day. E- Commerce is only possible through the internet. The Internet is the latest advanced technological that promote trade and industry, banking education health, insurance and so on. It has changed the lifestyle of the people. It provides an additional employment opportunity.
   
   
5. Letter
   A letter is a written or printed communication on certain subject or problem. It exchanges ideas, information, order, instruction, direction and guidelines from one department or office to another department or office in written from. Every administrative work can be carried out smoothly and effectively through a letter.
   
   
6. Telex
   Telex is an international system of telegraphy with printed messages transmitted and received by teleprinters using the public telecommunications network. The message sent through telex can be displayed in television monitor or in other display devices. It helps to write a message, send news, transmitted time schedule of trains and displays airplane schedule. Telex is the cheapest and fastest means of communication through a telephone line.
   
   
7. Postal service
   The postal service is the cheapest, easiest, popular, convenient and reliable in spite of other means of communication. It is the process of carrying and transferring letters, documents, parcels and money from people and organizations of one place to other different places. It is one of the oldest means of communication.

Symbolic communication

The way of exchanging information by using different symbols carrying definite meaning which is quite familiar to all is called symbolic communication. The red, yellow and green traffic light of cross- roads, period bell used by educational institutions, call bell used by executives of an office, the facial expression of fear, anger, emotion, sorry , surprises reflected by human being, gestures, signs, and symbols are some of the examples of symbolic communication.